Feel Good Loyalty

Earn 5 points for every £1 spent

We're delighted to introduce our feel-good loyalty scheme! When you set up an account with us, you'll be automatically enrolled - and then, every time you make a purchase online you'll collect points which can be redeemed against future purchases.
Read on to understand how you can benefit...

How do I collect points?
First, please make sure you set up an account with us - you'll then be automatically enrolled. You don't need to make a purchase to set up an account. Following that, with any purchase made online you'll receive five points for every £1 spent, subject to exclusions and special offers. 1 point = 1 penny. The points monetary value will be automatically calculated and rounded to the nearest £1. There is no minimum or maximum spend to accrue points.

How do I redeem points?
You can spend any number of points you have and use them as part or full payment on your next purchase.

Do my points expire?
Your points will expire 12 months after your last purchase.

Do I receive points for products purchased at artisan markets and pop-up events?
As this is a digital initiative, points can only be allocated to online orders.

Are points available on all products?
Yes! However only nominal points are available on certain products such as matchboxes and apothecary.

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